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Orders

If I make a one-time purchase, when will my flowers or plants arrive?

For Flower Deliveries:STANDARD SHIPPING: We ship your flowers to arrive 3-10 days after your purchase. We cannot guarantee specific delivery dates. We will send you the tracking number when your flowers are on the way! (Please note: Subscription orde

Do the flowers come with vases / Do the plants come in planters?

FLOWERS: You can choose to add-on a vase with your order! You can opt into this on the product page before checkout. (Please note: we do sell a few flower bouquets that come with a vase, and this will be noted on the product page.). PLANTS: We sell h

What should I do if my order arrives damaged?

Oh no! We are so sorry to hear that. We have thoughtfully developed packaging and we securely wrap each item to minimize any damage during transit. That being said, flowers and plants are delicate and perishable products, and from time-to-time damage

What if I make a mistake on the shipping address?

If you make a mistake to any part of the address (Shipping Name, Address, Apt/Unit/Suite Number, City, State, Zip Code) please let us know immediately. If the order has not yet been prepared by the farm for shipment, we will work with our team to upd

Can you remove the indirect signature requirement on my deliveries?

We ship our flowers through FedEx and UPS. As we are shipping a perishable product, FedEx & UPS place an "Indirect Signature Requirement" on our packages. Unfortunately, we can't remove the "Indirect Signature Required" setting from our end, but you

Can I choose the delivery date for my order?

For Flower Deliveries:STANDARD SHIPPING: We ship your flowers to arrive 3-10 days after your purchase. We cannot guarantee specific delivery dates, but if you have a specific future delivery date request, please email us at [email protected] as soon as

How long should my flowers last?

Our flowers are shipped straight from farms and cut from the stems specifically for you - so they are very fresh and high-quality blooms. We do not guarantee how long they last, but we generally see that with proper care they will last at least a wee

Can I use a promo code at check-out?

We sometimes offer promo/discount codes ("promo codes") to our customers. If you use a promo code for a recurring subscription, it will only apply to the first order on the subscription. Only one promo code may be used per order. If you'd like to ent

How can I add a gift note to my order?

(1) Add the item to your cart. (2) On the "Your Cart" page (before you get to check out), you will see a text box at the bottom of the page where you can enter your gift note (see below). Don't forget to sign your name! 😀 (3) After entering your gif